Active Listening

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Course Introduction

Work is a very dominant part of most people’s lives, yet the impact the workplace has on a person’s overall wellbeing is often underestimated. A positive working experience is crucial to a person's welfare, to their productivity in the workplace, and to the overall working environment.

Course Aim

Ag Eisteacht 4 Business provides training programmes which support staff in their interactions with colleagues, guide managers in handling difficult situations appropriately, and enable people to recognise and manage signals of distress among colleagues.

Who is the training for?

CEOs, HR directors, supervisors, employers, managers and employees working in corporate environments regardless of the size of the business

How will this training help me in my work?

Participants will learn a five-step process which:

  • Enables you to recognise and respond to signals of distress
  • Shows you how to listen effectively, and respond appropriately and helpfully, within limited time and resources
  • Gives you a practical way of listening to and helping your colleague, while empowering them to find the answers themselves.

What way will the training benefit me and my colleagues?

  • Increase productivity
  • Lower staff turnover
  • Reduce absenteeism
  • Create a happier overall working environment

Course Contact

To find out how Ag Éisteacht4Business can help your business, contact Declan

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