€266 – €480

BPFI Annual Retail Banking Conference - Reshaping Retail Banking

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Location

The Marker Hotel, Dublin

Grand Canal Square

D02 CK38 Dublin 2

Ireland

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Banking and Payments Federation Ireland will host its flagship National Banking Conference 2018 – Reshaping Retail Banking, on Thursday 18th October at The Marker Hotel, Dublin from 9.00am – 1.00pm.

As the transformation in retail banking continues apace, this year’s conference will explore and assess the factors driving this evolution, including customer behaviour and expectation, technology and innovation as well as the fundamental shift in culture which banks must realise to regain public trust and rebuild customer loyalty.

Over a series of keynote speeches and panel discussions leading bankers, policy makers, regulators and analysts from home and abroad will address three core topics including Culture in Banking, Trends in Retail Banking and Innovation and Customer Experience.

Key speakers on the day will include Patrick Kennedy, Chairman, Bank of Ireland; Richard Pym, Chairman, AIB, Alison Cottrell, CEO UK Banking Standards Board, among others.

Group Bookings
For organisations wishing to send several of their team, we are pleased to offer further discounts for group bookings (applicable where all attendees are employed by the same organisation and are registered under one booking):
•4 for the price of 3
•7 for the price of 5
•10 for the price of 7

Speakers and Topics

  • Introduction/House Rules: Vincent Wall, Moderator and Business Editor, Newstalk Radio
  • Welcome Address: Jonathon Lowey, BPFI President and Country Manager, Citadel Securities
  • Session 1: Bank Chair Perspectives on Reshaping Retail Banking
    • An ‘armchair conversation’ with Vincent Wall, Moderator:
    • Patrick Kennedy, Chairman, Bank of Ireland
    • Richard Pym, Chairman, AIB
  • Session 2: Key note address on Culture in Banking
    • Alison Cottrell, CEO UK Banking Standards Board
  • Panel Discussion: Culture in Banking
    • Alison Cottrell, CEO, UK Banking Standards Board
    • Floris Mreijen, Deputy CEO, Dutch Banking Association
    • Ciaran Walker, Consultant, Eversheds Sutherland
  • Session 3: Key note address on Trends in Retail Banking
    • Julian Skan, Senior Managing Director – Accenture Strategy, Banking & Capital Markets
  • Panel Discussion: Trends in Retail Banking
    • Julian Skan, Head of Strategy for Financial Services, Accenture
    • Bruce Bullock, Head of Digital & Innovation, permanent tsb
    • Noémie Papp, Head of Digital and Retail, European Banking Federation
  • Session 4: Key Note address on Innovation and Customer Experience
    • TBC
  • Panel Discussion: Innovation and Customer Experience
    • TBC
    • Damien Daly, Director of Customer Experience & Products, Ulster Bank
    • Eddie Dillon, Director of Innovation, KBC Bank Ireland
    • Fergal O’Leary, Member of Competition & Consumer Protection Commission
  • Closing Remarks
    • Maurice Crowley, Acting Chief Executive, Banking & Payments Federation Ireland

Sponsor

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture has been working in Ireland for over 50 years. The company represents Irish and multinational clients across financial services, utilities, government, technology, food, pharmaceuticals, telecoms and transport.

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Date and Time

Location

The Marker Hotel, Dublin

Grand Canal Square

D02 CK38 Dublin 2

Ireland

View Map

Refund Policy

Refunds up to 7 days before event

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