Overview

In today’s world many of our leaders of change are provided with the tools and processes to ensure the required outcome is delivered.

However with diverse teams located across the globe – most time is spent on defining WHAT the work is, while little or no support is given to the manager in developing the team and HOW they are going to work together most effectively.

This can result in poor team engagement, misunderstandings, conflict and failure to deliver.

This practical two and a half day programme will give Team Managers and Leaders a good foundation of the skills and techniques to accelerate the delivery of great results and develop the team’s engagement and agility.

This course spreads modules over five half days giving participants opportunities to implement their learning in practice.

Learning Outcomes

• Participants will be able to apply the following:
• Best practice in team development and choosing appropriate styles of leadership
• Coaching the team as an entity
• Understanding the conditions required for successful collaboration and teamwork
• Clarifying of goals and outcomes required of individuals and team
• Ensuring that individual and team values are aligned to achieve desired goals
• Building on individual and combined strengths within the team
• Ensure results are achieved through collaboration and constructive conflict

Programme Objectives

• Session 1: Focused on the Manager as Coach - learning the foundation skills to coach individuals and to develop self-awareness

• Session 2: Focused on Coaching the Team - establishing firm foundations and creating the conditions for effective teams

• Session 3: Working through Divergence & Difference - understanding how to work through and with conflict and different styles

• Session 4: Bringing Convergence & Communication - designing ways to support healthy communication within the team

• Session 5: Creating A Sustainable Plan - putting all of the learning into practice and planning next steps for the team

All through practical work, discussion, reflection, use of online tools to support collaboration across hybrid / remote teams

Programme Dates

Online programme over 5 mornings : 9.30am - 1pm (Ireland Time)

• 18/19 May
• 22/23 June
• 22 September 2022

Facilitated by:

Liz Barron, ICF Professional Certified Coach (PCC)

Anne Tannam, ICF Professional Certified Coach (PCC)

Programme Content

Includes Team Coaching scenarios and practice throughout and opportunities to implement in between.

Part 1a

• Coaching Overview

• Role of Manager / Leader

• Key Competencies for coaches

• Active Listening

• Goal Setting/GROW model

• Listening Practice

Part 1b

• Team Development principles

• - Team or Group?

• Role of Team Coach

• Creating the Contract

• Team Social Charter Purpose & Norms

• Fixed and Growth Mindsets

• Listening Practice

Part 2a

• Coaching Mindset

• Harnessing Conflict

• Feedback AID Model

• Four Types of Human Behaviour

• Team Social Charter: Our Values & Goals

• Coaching Practice – Noticing Body Language

Part 2b

• Good Communication & Challenges of Hybrid Teams

• Creating Cohesion & Trust – Psychological Safety

• Appreciative Inquiry

• Powerful Questioning Practice

Part 3

• Reflect on progress

• Recap on previous sessions

• Coaching Demonstration

• Harnessing Conflict

• Coaching Practice

• Creating a plan for sustaining coaching practice

• Revisit Role of Manager as Coach