During this Master Class, Steve Bernstein, Author, Founder and Principal Consultant of B2B Customer Experience firm, Wayfinder will review/present/go through 'How to strengthen relationships with all key stakeholders AT SCALE'.

Speaking of review, you will have the unique opportunity to send us your customer engagement plans ahead of time and during the session, Steve will give his feedback on 2 engagement plans and answer any questions you may have during a live Q&A.

What will you get from this Master Class:

- Presentation of how Steve's team show Wayfinder's customers how they can strengthen key relationships AT SCALE

- Feedback review of two participants' Stakeholder Engagement Plans

- Live Q&A session

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