Customer Service is probably the last thing you think of when you think of your volunteer programme. Well you’d be surprised how much an impact good customer service can have on your volunteers. From day one to day-to-day management there are a lot simple things you can do to make sure the volunteers experience is a good one, lest we forget they are ambassadors for your programme and your organisation.
We at Volunteer Ireland believe in the impact and value of volunteers and work with hundreds of volunteer-involving organisations of all sizes to ensure that volunteers are given the best possible support at every stage of their volunteering experience.
Volunteer Ireland has developed a comprehensive range of services and products to increase the effectiveness and impact of involving volunteers with your organisation.
Volunteer Ireland provides a National Volunteer Management Training Programme which targets the needs of all those working with volunteers.
Our training courses have been developed to help you deliver the best possible volunteer support, resources and supervision, assisting you on your journey to become an outstanding Volunteer Manager and an inspiring volunteer leader.
Volunteer Managament Training Calendar 2016 (Adobe PDF)
Volunteer Management Master Classes (Adobe PDF)
Training & Consultancy Service Brochure (Adobe PDF)
Volunteer Management Training booking terms & conditions (Adobe PDF)
Volunteer Ireland is the national volunteer development agency and a support body for all local Volunteer Centres and Volunteering Information Services in Ireland. Volunteer Ireland works to promote and celebrate volunteering in Ireland. For more information on our training and consultancy services please visit our web site.
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