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CX Excellence Breakfast

The CX Company

Thursday, 22 February 2018 from 08:00 to 10:30 (GMT)

CX Excellence Breakfast

Ticket Information

Type End Quantity
CX Excellence Breakfast 22nd Feb 27 Feb 2018 Free   Add to Waitlist

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Event Details

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The CX Company are delighted to invite you to our next breakfast in The National Concert Hall, on Thursday 22nd Feb from 8.30am - 10.30am.

David Conway, ‎Chief Strategy Officer, KPMG Nunwood, world renowned CX expert and author of the Customer Experience Excellence reports in the USA and UK will join us to discuss the key priorities in CX for 2018. We will compare UK, USA and Irish trends covering culture challenges, ROI observations and sector specific insights. We will discuss what is working brilliantly and where we are falling down globally. There will also be a Q&A session to provide answers to challenges/ opportunities you may have.

This session will help you with your CX planning for 2018 and pinpoint the priorities to focus on.

Agenda for the morning 

8.00 – 8.25am    Registration and welcome with coffee/tea and pastries

8.30am - 10.30   Session time

  


Directions to the National Concert Hall can be found here.

Parking information can be found here.

Do you have questions about CX Excellence Breakfast ? Contact The CX Company

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When & Where


The National Concert Hall
Earlsfort Terrace
D02 N527 Dublin
Ireland

Thursday, 22 February 2018 from 08:00 to 10:30 (GMT)


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Organiser

The CX Company

Customer Experience is the emotional connection a customer feels when engaging with a Brand. We help you to make that a positive and consistent experience.

The CX Company will help your business to:

  • Reduce churn
  • Acquire new customers more cost effectively
  • Generate higher cross sales
  • Decrease your cost to serve customers
  • Create motivated employees
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CX Excellence Breakfast
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