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Digital Success Breakfast: CX and CS exploring customer journey mapping

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Join our panel discussion and get a unique opportunity to deep dive into customer journey mapping with two CS and CX experts.

About this Event

We are very lucky to have Claudia Belardo, VP Business Transformation at IFS, Accredited Customer Experience Master (ACXM), with a long time experience in Customer Experience (CX) and Grainne O’Sullivan, Program Manager at Hubspot, who manages the voice of the customer efforts globally discussing customer journey mapping. They will share their experience and knowledge with us on how to get into the minds of your customers and build an actionable map for your organization.

The panel discussion will be followed by a live Q&A.

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