Do you speak English? - Accessing Interpreter Service Provision in Public Services

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Do you speak English? - Accessing Interpreter Service Provision in Public Services

By Crosscare Migrant Project

When and where

Date and time

Thu, 13 Dec 2018 15:00 - 16:30 GMT


The Wood Quay Venue Dublin Ireland


Join us as at the launch of 'Do you speak English?' a research report by Crosscare that examines access to interpreter service provision in the Department of Employment Affairs and Social Protection's Intreo Offices. The report uncovers evidence that the Department is failing to provide adequate access to interpreter services for people who are not English speakers and are seeking to access its services. It offers recommendations on ensuring access to quality and confidential interpreter provision through best practice models.

The event will centre around the discussion of access to interpreter services across public services in the context of migrant integration and equality of access.

The report will be launched by Professor Mary Gilmartin (National University Ireland Maynooth) who has researched and published widely in the area of migration and integration services in Ireland; and by Dr Mary Phelan (Dublin City University), an Interpretation policy expert and Chairperson of the Irish Translators' and Interpreters' Association.

Registration & refreshments from 3pm, launch from 3:30 - 4.30pm.

We look forward to seeing you there.

About the organiser

Crosscare Migrant Project is a Dublin based non-profit organisation, working in the areas of Irish migration and diaspora. As part of our work we provide information and advice to Irish people moving abroad, Irish emigrants returning to Ireland, and immigrants living in Ireland. We do this by offering a direct service to people in need (in person, by phone, over email), running informational events and training initiatives, working collaboratively with Global Irish emigrant organisations and Irish Consular Services, and by undertaking policy and research initiatives. We are part of Crosscare. Our work with intending and returning Irish emigrants is funded by the Emigrant Support Programme of the Department of Foreign Affairs. Our work with immigrants in Ireland is funded by the European Union's Asylum, Migration and Integration Fund. See for more information.