€197 – €247

How to improve your cross-cultural communications

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Royal Marine Hotel

Marine Road

Dublin

Ireland

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Understanding and effectively managing cross-cultural communication is hugely important for organisations that have a diverse workforce.

About this Event

***SPECIAL EARLY BIRD DISCOUNT***

Book before 10th March & save €50!

Have you had situations where language and cultural differences have caused misunderstanding and poor communications within your team, between your employees and your clients?

Have you yourself had difficulty either understanding a colleague or communicating clearly to a colleague, customer or client?

Having and being part of a diverse workforce can cause many problems both for the individuals themselves and for the organisation as a whole, but this can be changed! Cross-cultural communication must be centered around understanding how people from different cultures perceive their new working and living environments, how they speak among themselves and within a mixed team and how they communicate with customers and clients while embracing the corporate culture of their employer.

Developing effective cross-cultural communication skills will result in:

  • greater understanding among your team;
  • respectful and integrated teamwork;
  • motivation and improved employee engagement at all levels;
  • positive outcomes and results for your employees, clients and your business.

The key topics covered in this one-day Cross-Cultural Communications training course are:

  • Recognising the impact of poor cross-cultural communications in yourself and your organisation and the importance of improving it.
  • Recognising language and cultural barriers and learning how to overcome them.
  • Understanding and learning the impact of verbal and non-verbal core communication skills.
  • Learning how to listen actively to ensure you clearly understand what is being said.
  • Practicing your communication skills in role-play on giving and receiving feedback.

If you:

  • find it difficult to be understood by, or to understand, your work colleagues or customers;
  • are part of a multi-cultural team where communications are a challenge;
  • face issues arising from having and managing a diverse workforce ……

…… then this training course is for you!

A comprehensive and interactive workshop – with practical takeaways!

  • Light lunch served
  • FREE car parking available and close to the DART station

***SPECIAL EARLY BIRD DISCOUNT***

Book before 10th March & save €50!

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Date and Time

Location

Royal Marine Hotel

Marine Road

Dublin

Ireland

View Map

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