Skip Main Navigation
Page Content

Save This Event

Event Saved

IRDG Service Design Workshop, Dublin

IRDG Innovation Network

Tuesday, 19 February 2019 from 09:00 to 17:00 (GMT)

IRDG Service Design Workshop, Dublin

Ticket Information

Ticket Type Sales End Price Fee Quantity
Members 'Early Bird' Workshop Ticket
For IRDG member companies only. Please get in touch if you are unsure if your business is a member, or if you would like more information about membership for your business. Early bird tickets to 18th January 2019.
Ended €295.00 €0.00
Non Members 'Early Bird' Workshop Ticket
Non-members should choose this ticket option. Please get in touch if you are unsure if your business is a member or not, or if you would like more information about membership for your business. Early bird tickets to 18th January 2019.
Ended €495.00 €0.00
Members Workshop Ticket
For IRDG member companies only. Please get in touch if you are unsure if your business is a member, or if you would like more information about membership for your business. This ticket opens on January 19th 2019 subject to availability.
18 Feb 2019 €375.00 €0.00
Non Members Workshop Ticket
Non-members should choose this ticket option. Please get in touch if you are unsure if your business is a member or not, or if you would like more information about membership for your business. This ticket opens on January 19th 2019 subject to availability.
18 Feb 2019 €575.00 €0.00

Share IRDG Service Design Workshop, Dublin

Event Details

Workshop Venue: The Helix, DCU, Dublin – 19th February 2019 – 9am to 5pm
Facilitated by Olga Scupin, Fuxblau & Jan Schmiedgen, D-School at HPI (Berlin)


In recent years many industries are experiencing a dramatic change – from a product-focused to a services-oriented industry. A new ‘service economy’ has been born. Many of today’s startups are creating digital services and form a very important part of the creative entrepreneurship scene. In Germany for example, almost 70% of the countries economic power is based on services.

Opposed to products, services are intangible. The “designing” of services relates to shaping an ecosystem of touchpoints, rather than stand-alone artefacts. Therefore, service design does not only focus on design in a traditional way (shape, aesthetics, usability etc.) but also incorporates strategic planning for service ecosystems and business models.

This workshop will introduce the participants to the concept of service design and teach them the main methods and tools that are needed to create successful services. Two main perspectives will be considered:

  • How to create a service that is desirable and usable from an end-user’s perspective?
  • How to build & create an economically viable service ecosystem?
  • There will be a short theoretical introduction to service design, followed by interactive work sessions in which the participants get to know and use various service design tools and methods such as: Personas, User Research, Jobs to be done, user journey, a service blueprint as well as business model canvas. Participants will work on a challenge in teams of 5-7 people, apply the tools and have short presentations to pitch their ideas and reflect their learnings to other participants.

The course targets participants from these areas

  • entrepreneurs
  • designers
  • innovation managers and consultants
  • business leaders

Full details on this link  at the IRDG website. Lmiited capacity.

Enquiries to Mary.Byrne@irdg.ie





Do you have questions about IRDG Service Design Workshop, Dublin? Contact IRDG Innovation Network

Save This Event

Event Saved

When & Where


The Helix
DCU
Collins Avenue
Ireland

Tuesday, 19 February 2019 from 09:00 to 17:00 (GMT)


  Add to my calendar

Organiser

IRDG Innovation Network

IRDG is Ireland's leading, non-profit, business-led Innovation Network of member companies and colleges, working together to drive excellence in Innovation within Ireland’s industry to create growth, jobs and prosperity.

Founded in 1992, IRDG has grown from 70 to over 250 member organisations in the past 5 years.  Approximately 40% of member companies are foreign-owned with 60% being indigenous. Our income comes from our members and we do not receive State funding.  IRDG is unique in Ireland as the only cross-sectoral business network which is totally dedicated to all matters relating to Research, Development & Innovation.  

  Contact the Organiser

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.