€84.70

Managing Conflict Effectively

Event Information

Share this event

Date and Time

Location

Location

Online Event

Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description
This live online training will help provide special skills and techniques for when conflict arises and causes disruption in the workplace.

About this Event

This session focuses on you the leader / manager, how to understand the behaviour and how to manage the conflict effectively.

Additionally, you will learn how to manage the broader team, while dealing with the disengaged and the disruptive members of your team while at all times, keeping your client’s needs addressed.

In this 3 hour live online workshop (via Zoom), you will learn to:

  • Understand the causes of conflict and friction in the workplace
  • Understand the impact of conflict on your employees, your clients and the overall performance of the organisation
  • Understand the seven types of difficult people and learn how to manage the impact of their behaviours
  • Sharpen your communication and coaching skills

This interactive session will have the facility for individual exercises, group discussion and role play as appropriate.

Training materials will be made available post training.

A short break is incorporated during the session.

Share with friends

Date and Time

Location

Online Event

Refund Policy

Refunds up to 7 days before event

Save This Event

Event Saved