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Managing difficult situations in volunteer programmes
Thu 27 April 2017, 10:00 – 16:00 IST
Although never a favorite responsibility of Volunteer Managers, occasionally there are volunteer performance issues that need to be addressed rapidly and effectively. Often the cause of performance disappointments can be directly linked to poor communication, insufficient recognition, and other management issues. Upon completion of this course, participants will be able to: appreciate why it is critical to deal with performance gaps in a timely and effective manner and be able to confront and explore appropriate solutions for volunteer performance problems.
Trainer: Stuart Garland