Managing the Grievance and Disciplinary Process within an organisation can be a challenge for the most experienced of managers. This 3 hour workshop is designed for people managers to provide an overview of how to handle grievnace and disciplinary hearings. This is a challenging task for any manager, which is further complicated by the requirements to protect an employee’s natural rights and follow by fair procedures. This workshop provides the participant with a practical understanding of how to effectively implement discipline and grievance procedures.
It also looks at the legislative requirements, reflects on lessons from case law, emphasises procedural requirements, and explores the practical skills needed to conduct meetings.
The Legislative Framework Overview of the Unfair Dismissals Acts, Codes of Practice, and the principles of due process and natural justice.
The Importance of Managing Performance The link between Performance Management and disciplinary procesdures. This element focuses on dealing with issues and providing feedback early to avoid escalation vs. invoking disciplinary procedures.
Disciplinary Procedures Review of best practice disciplinary policy and procedure and sample cases. The role of the disciplinary investigation.
Managing Grievances Purpose of a grievance policy and procedure. Examples of workplace grievances and how to deal with them.
Running a Disciplinary Meeting Preparation, planning and conducting a disciplinary meeting, including skills practice. The requirements for records and note taking.
This is a practical workshop provides delegates with the opportunity to gain a comprehensive understanding of best practice in relation to managing the Grievance and Disciplinary Process within organisation, with an aim to protecting the interests of the organisation. Places are limited to ensure comprehensive understanding and take-aways for delegates.