Microsoft Discover: Enable Always on Service with Spanish Point

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Spanish Point and Microsoft are pleased to offer a dedicated workshop to understand the Enable Always-On Service

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It is mandatory that people interested in the webinar register through this link below. No other registrations are considered.

Spanish Point and Microsoft are pleased to offer a dedicated workshop to understand the Enable Always-On Service and develop a 360-degree view of your customer and offer 24/7 support.

As innovation becomes constant, organizations are pushed to leverage built-in intelligence, automation, and mixed reality to ensure teams are properly resourced to provide real-time support, especially as organizations continue to adapt to a new way of responding to service-related inquiries.

This 1h Discover workshop is designed to inspire customers with new ideas and success stories of modern businesses leveraging technology to drive growth, help them discover new opportunities within their own business where they can deliver unmatched workplace productivity, and allow them to experiment with the latest tools from Microsoft Business Applications.

The session spans all the key use cases that are associated with delivering service across any channel, such as the contact center, online-self service, on site field service, and even remote assistance.

Attendees will learn to:

Scale elastic operations to match customer demand with enhanced agent productivity, 360-degree view of customer assets, and 24/7 support.

Deliver connected and empathetic customer experiences through increased virtual interactions, personalized customer conversations and customer focused engagement.

Drive meaningful actions with resource optimization, proactive maintenance, and automation of contract renewals.

Empower technicians and agents with the right tools at the right time by increasing real-time troubleshooting, scaling expert knowledge, employee engagement, and internal communication channels.

Space is limited, register now.

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Organiser Spanish Point Technologies

Organiser of Microsoft Discover: Enable Always on Service with Spanish Point

Spanish Point Technologies is an innovative software company working with Microsoft technologies to provide business systems which remove complexity, increase productivity and connect users to critical business information. We employ technologies such as Azure, SharePoint, Office 365, Dynamics 365, PowerApps, Power BI, Machine Learning  and SQL Server  to build customizable solutions for your business.

Headquartered in Dublin Ireland, Spanish Point provides consulting and solution-build services on Microsoft’s core information and related technologies.

Spanish Point Technologies is a Microsoft Gold Certified Partner and is Microsoft Country Partner of the Year 2019 for Ireland, also has been recognised for the second time as the Application Modernisation Partner of the Year, 2017  Azure Data Platform Partner in Ireland and Microsoft Country Partner of the Year 2016 in Ireland. Spanish Point was also awarded Microsoft Cloud Platform Partner of the Year 2016.

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