Reimagining Health and Social Care

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Reimagining Health and Social Care

Thursday 9th July 2020

13.00 - 13.45

Online - Register to receive a reminder email and broadcast link.

Across the health and social care system, the case has long been made for a need for radical change to cope with a set of challenges; ongoing shrinking budgets, a bureaucratic disconnected system attempting to cope with growing needs and expectations.

How can we promote system change, innovation and improvement in response to ongoing trends that are impacting health and social care - including digital innovation, new ways of working and changing relationships in and with communities and places?

The Covid-19 pandemic has accelerated and amplified these trends, and reinforces the case for change – what are we learning from the crisis, and how can this inform our thinking about reform as we transition from recovery to a new future?

What are the alliances, practices, tools and behaviours that will best support a united health and care system in the move towards long term change? Can we create a model of public service that is agile and resilient, able to cope with crisis - and meet the needs and expectations of today’s citizens?

With Professor Donna Hall CBE, Clenton Farquharson MBE, Think Local Act Personal and Matthew Swindells, Accenture.

This event marks the publication of an RSA report exploring a health and care future that is more sustainable, equitable and connected.

The RSA is working in collaboration with Accenture on a programme of work exploring public service innovation and opportunities for reform in health and social care that deliver impact at scale and speed.



Speaker: Professor Donna Hall CBE; chair, New Local Government Network, Clenton Farquharson MBE; chair, Think Local Act Personal, Matthew Swindells; digital and healthcare consultant, Accenture.

Chair: Matthew Taylor, chief executive, RSA 


Speaker Bios

Professor Donna Hall CBE

Donna has been described as a “public service pioneer” by the Mayor of Greater Manchester Andy Burnham. She was awarded a CBE in 2009 for innovation in public service and was Transformational Leader in the Northern Powerwomen Awards 2017. She was CEO of Wigan Council for 8 years and developed The Wigan Deal - a new relationship with residents which delivered 160 million savings and improved services and resident satisfaction. She was also accountable officer for the CCG at Wigan. She created another social contract with residents while CEO at Chorley Council - The Chorley Smile. She is a passionate feminist who championed “Believe in Her” and led a major equality change programme to ensure Wigan Council now has a zero gender pay gap. She is now the chair of the innovative national think tank the New Local Government Network and the Chair of Bolton NHS Foundation Trust. She was appointed as an Honorary Professor of Politics at the University of Manchester in August 2019 and is a Non-Executive Adviser to Birmingham City Council. She is also an Integrated Care System Adviser to NHS England. Adopted as a child she is passionate about person-centred public services and communities.

Twitter: @ProfDonnaHall

Clenton Farquharson MBE

Clenton Farquharson MBE is chair of Think Local Act Personal, and a disabled person. He is a member of the NHS Assembly, current chair of Quality Matters, trustee of the Race Equality Foundation and ambassador for Disability Rights UK. In his spare time, he supports Birmingham City football club.

Twitter: @clentonF

Matthew Swindells

Matthew has worked his whole career in healthcare: in providers, at national level, in government, in consulting and in digital solutions.

He is currently working as a Digital Health and Care Adviser with Accenture, with a focus on the big transformations that are emerging around personalised medicine, digitally enabled service redesign and the use of data to improve healthcare delivery and the health of populations. He is working with a number of organisations to develop their long-term healthcare strategies, as well as continuing to support the NHS’s emerging health systems in digital transformation, recovery and the learnings from Covid-19.

Matthew was previously Deputy Chief Executive of NHS England. In this role he led the NHS's commissioning functions, its major transformation programmes in cancer, mental health, learning disabilities and primary care and the move away from payment by results to health system-based population health management. He was also responsible for the development of the NHS's Information and IT strategies covering consumer engagement, interoperability and provider digitisation.

Matthew was previously head of the health advisory team in the Cabinet Officer, directly advising Tony Blair as Prime Minister, and then as the Special Policy Adviser to the Secretary of State for Health, during which time they carried through the smoking ban legislation in England, opened up patient choice and launched the NHS's advisory website, NHS Choices.

Twitter: @mswindells

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