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UCD LEAP: Engagement Monitoring & Support Delivery in Online Environments

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Monitoring Engagement & Providing Support Online Speakers: John Wyatt- UCD LEAP Project Manager, UCD Dr. Maurice Kinsella- Researcher, UCD

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This seminar will examine the activity and ongoing lessons learned from the UCD Live Engagement and Attendance Project (LEAP) as part of the HEA Innovation and Transformation Fund.

The core goal of UCD LEAP has been to interlink data analytics with student supports, improving the outcomes from real time interventions and helping enable student success. As the National Forum already has a comprehensive suite of learning analytics material available via ORLA (Online Resource For Analytics), this seminar will look at UCD LEAP as a case study for the application of these resources. Outcomes from the project such as areas of demonstrable success, lessons learned, and areas for continued improvement will be outlined.

The seminar will explore how UCD LEAP harnessed real-time engagement data and operationally integrated it so that Academic Advisers had real time information available to facilitate interventions. With the increasing prevalence of hybrid delivery, establishing programme-level baselines of student engagement and executing traditional face-to-face interventions can be challenging. As a result, the pivot to remote support provision will also be examined, showcasing how meaningful student engagement can be enhanced when fewer traditional face-to-face touchpoints are available.

It is hoped that the summary of UCD LEAP's activity as detailed in the seminar will help enable the spread of institutional innovation across the sector in terms of harnessing existing student data to enhance pastoral support, and further improve the student experience in blended environments.

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Organiser John Wyatt (University College Dublin)

Organiser of UCD LEAP: Engagement Monitoring & Support Delivery in Online Environments

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