Volunteer Leadership Training

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Dublin City Volunteer Centre

Unit 4 Whitefriars

Aungier Street

D02 XT21 Dublin 2


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Event description


Would you like to improve your volunteer management skills?

Are you interested in exploring best practice in volunteer management?

This interactive training course will introduce you to volunteer management best practices and allow you to reflect on your people and planning skills.

This course will take place over four mornings; 11th, 18th, 25th September and 2nd October, from 9am - 1pm each day.

Who should attend the Volunteer Leadership Training

Volunteer Leadership Training is suitable for attendees that work in non-profit groups, large or small that currently involve volunteers or are thinking about it. Attendees can be individuals who are paid or unpaid and have direct responsibility for supporting volunteers.

The course consists of four modules that will take place over four mornings (9.00am-1.00pm):

Wednesday 11th September - Module 1: Planning for Volunteer Involvement

  • Preparing for volunteer involvement
  • Exploring why people choose to volunteer
  • Identifying and developing volunteer role descriptions

Do you feel your volunteer programme could be more successful? Or, do you want to involve volunteers but do not know where to start? This session will help you to ensure you successfully plan and prepare for involving volunteers in your organisation.

Wednesday 18th September - Module 2: Volunteer Engagement

  • Effective volunteer recruitment
  • Application process
  • Screening and selection
  • Interview process

How do you attract volunteers? What do you do if someone doesn’t seem like the right fit? This session will help to ensure you select the right person for the right volunteer role.

Wednesday 25th September- Module 3: Day-to-Day Volunteer Management

  • Induction and volunteer agreements
  • Support and supervision
  • Recognition
  • Exit Interviews

Your volunteer starts today! What do you do now? This session will help you put in place a comprehensive management process to ensure your volunteer programme runs smoothly.

Wednesday 2nd October - Module 4: Dealing with challenging situations & programme development

  • Dealing with challenging situations
  • Benefits of having a volunteer policy
  • Developing your policy

Difficult situations can & do arise. How can you prepare for them? What is a volunteer policy? Why is it important and what should it include? Your volunteer policy does not have to be complicated, but it will be your best friend should things go wrong.


  • Wednesday 11th September
  • Wednesday 18th September
  • Wednesday 25th September
  • Wednesday 2nd October

Note: Participants must attend all days of training to receive the certificate.


9.00 - 13.00 each day


€75 per person for the four modules

*Discounted rate €50 per person for the four modules if your organisation has no or 1 paid staff

There is a possibility of attending only selected module(s). Please get in touch with Naomi or Frances at events@volunteerdublincity.ie to find out more.

Refreshments will be provided.


The training will be taking place on the second floor of the Volunteer Centre and there is no lift access.

Directions and transport details here

For more information

Contact Naomi or Frances at events@volunteerdublincity.ie or call 01-4737482.


We will be taking photographs during the training. If you do not wish for any pictures of you to be published, please make sure to talk to the trainers.

Date and Time


Dublin City Volunteer Centre

Unit 4 Whitefriars

Aungier Street

D02 XT21 Dublin 2


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