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Create a code that gives a discount or reveals hidden tickets

Eventbrite LogoUpdated by Antwonne D

Categories: Creating & Editing Events & Tickets, Promotional Tools & Email Invitations

Use Eventbrite to create codes for your event that grant discounts or reveal hidden tickets. To get started, go to “Tickets” and select “Promo codes”. Then, create new codes or view existing codes.

<h2 id="01">1. Go to your event dashboard.</h2> <p>Go to <b>Manage my events</b> in your account. Then select your event.</p> <h2 id="02">2. Go to &quot;Promo codes&quot; (under &quot;Tickets&quot;).</h2> <h2 id="03">3. Select &quot;Add code&quot;.</h2> <h2 id="04">4. Enter a code name.</h2> <p>This is what attendees enter during checkout. For example, if your code gives a 10% discount, your code name could be “SAVE10”.</p> <h2 id="05">5. Set limits for your promo code.</h2> <p>There are two ways to limit the use of your codes:</p> <ul><li>Change the <b>Ticket limit</b>. This invalidates your code after it’s used on a certain amount of tickets.</li><li>Set a start and/or end date. The code won’t be valid outside of the date(s) you set.</li></ul> <p>Otherwise, your code is usable as long as tickets are available.</p> <h2 id="06">6. Optional: Use your code to reveal hidden ticket types.</h2> <p>If you have hidden tickets you want this code to reveal, turn on <b>Reveal hidden tickets during checkout</b>.<br><br>To hide a ticket type:</p> <ol><li>Go to <b>Tickets</b>.</li><li>Click the name of your ticket type.</li><li>Click <b>Advanced settings</b>.</li><li>Change the visibility to <b>Hidden</b>.</li></ol> <h2 id="07">7. Set a discount amount.</h2> Discount tickets by a percentage of the ticket price or by a set amount. If a ticket’s price is reduced completely, the ticket will be free.<br><br>For codes that reveal hidden tickets, this step is optional. <h2 id="08">8. Choose which tickets to apply the code to.</h2> <p>If you only want the code to only apply to certain tickets:</p> <ol><li>Choose the option for specific tickets.</li><li>Click <b>Select</b>.</li><li>Tick the box next to your desired ticket types.</li><li>Click <b>Done</b>.</li></ol> <h2 id="09">9.  Save your changes.</h2> <h2 id="10">10. Delete, update, or share an existing code.</h2> <p>Click the three-dots next to the code. From there:</p> <ul><li>Click <b>Edit</b> to update the code.</li><li>Click <b>Delete</b> to remove this code. This option is only available on unused codes.</li><li>Click <b>Share code URL</b> to get a sharable link. This link automatically applies your code during checkout.</li></ul> To bulk delete unused codes: <ul><li>Click <b>More options</b>.</li><li>Click <b>Delete unused codes</b>.</li><li>Choose the type of codes you want to delete.</li><li>Click <b>Delete</b>.</li></ul> <h2 id="11">Helpful links</h2> <ul><li>eblink{Create and edit ticket types=&gt;}</li><li>eblink{See promotion code usage=&gt;}</li><li>eblink{Set up promo codes for multiple events=&gt;}</li><li>eblink{Bulk create promo codes to your event=&gt;}</li></ul>

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