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How to use the Analytics tool

Eventbrite LogoUpdated by Antwonne D

Category: Reporting on Events

Feature Availability: This article discusses a feature only available for Eventbrite Professional and Premium organizers.
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When it comes to data, especially regarding your sales, having the ability to slice and dice information into reports helps you gain the exact insights you’re looking for. Our Analytics tool gives you the power to harness all of that data through greater visibility, so you can make more informed decisions for future events. With the tool, you can focus on sales or attendees over a period of time, related to a specific event or multiple events, and group and filter data based on various options (ticket type, location, etc.).

TIP: Be sure to use our other reporting tools, like eblink{Event Reports=>https://www.eventbrite.com/support/articleredirect?anum=3505} and eblink{Orders=>https://www.eventbrite.com/support/articleredirect?anum=6549}, to view and export information related to your events.

PRO TIP: While you can get a sense of the Analytics tools with our eblink{Essentials package=>https://www.eventbrite.com/organizer/essentials}, you can only see results by ticket type and across multiple events with our eblink{Professional=>https://www.eventbrite.com/organizer/professional} and eblink{Premium=>https://www.eventbrite.com/organizer/premium} packages.

NOTE: The option to group by city, state/province, or country is only available when running analytics on attendees—not sales.

<h2 id="01">1. Go to your Manage page.</h2> <p>Event creators can log into their Eventbrite account eblink{here=&gt;https://www.eventbrite.com/myevents target=_blank}. Then select your event.</p> <h2 id="02">2. Select Analytics (under Reports).</h2> <p>Scroll to the middle of the options menu and click on &quot;Analyze.&quot; Then select &quot;Analytics.&quot;</p> <h2 id="03">3. Choose how to view your data.</h2> <p>With Analytics, you can, choose to view data for:</p> <ul><li>Sales</li><li>Attendees</li><li>Traffic - Shows you the number of page views your event listing had</li><li>Sales Channel - Shows you where your sales originated from (for example, a Google search or the Eventbrite Android app)</li></ul> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">NOTE: The Traffic report updates every 4 hours and only shows page views to your event listing through a desktop or mobile browser—not through the eblink{Eventbrite apps=&gt;https://www.eventbrite.com/eventbriteapp/}. If customers register through eblink{widgets=&gt;https://www.eventbrite.com/support/articleredirect?anum=3442} on your website, they also won&#39;t show up as page views.</p> <h2 id="04">4. Set a time period of interest.</h2> <p>Select the time period you&#39;d like to view data for: • Last 30 days • Last 60 days • Last 90 days • All time • Custom date range</p> <h2 id="05">5. Select the events you want to see data for.</h2> <p>You can view data related to:</p> <ul><li>This event only</li><li>All events</li><li>All live events</li><li>All ended events</li></ul> You can also drill down to select specific events from &quot;all events,&quot; &quot;live events,&quot; or &quot;ended events.&quot; <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">NOTE: Reports across multiple events may take longer to load.</p> <h2 id="06">6. Group your data.</h2> <p>You can group data to customize your view. The options will differ based on what type of data you&#39;re pulling. (Remember, your data options are sales, attendees, traffic, or sales channel.) Click on &quot;Group By&quot; to view your options.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">TIP: Grouping doesn&#39;t limit what data is shown, only how it&#39;s displayed.</p> <h2 id="07">7. Filter your data.</h2> <p>You can filter data by ticket type for further insight.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2">PRO TIP: When filtering by ticket type, click &quot;Select #&quot; (where # represents the total number of ticket types) to select all.</p> <h2 id="08">8. Optional: Download your data.</h2> <p>You can download your Analytics data by choosing Export Data (CSV file spreadsheet) at the bottom of the page.</p>

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