Updated by Support
Category: Getting Paid (Payouts & Invoices)
Here's how you do it:
If you're running a paid event, Eventbrite Payment Processing is the standard method for accepting payments online. Once Eventbrite sends your payout, your bank and location will determine how long it takes for the money to show in your account. It can take up to 5 business days for payouts within the U.S. For payouts outside the U.S., it can take up to 7 business days.
<h2 id="1">Checkout process</h2>
<p>With Eventbrite Payment Processing, attendees can buy tickets with the following payment methods:</p>
<ul><li>Debit or credit card </li><li>PayPal — attendees can pay for the whole ticket at the time of checkout with their PayPal account or they can choose PayPal Pay in 4, PayPal’s installment option. If your event meets PayPal’s requirements, the option will automatically appear when attendees buy tickets. Ticket sales paid via PayPal will be included in the payout Eventbrite sends. (Your payout will only be sent by PayPal if you choose to use PayPal as your payment processor.)</li><li>Offline payments — if you want to accept payment by check, invoice, or at the event, enable offline payment methods within Payment Options.</li></ul>
<p>Payment methods may vary depending upon the country and currency you select. </p>
<h2 id="2">Set up your payouts</h2>
<p>You can confirm or change your payment processor by selecting an event and clicking “Payment Options” (under “Payments & Tax). </p>
<h3 id="2-1">1. Add or update your bank account information</h3>
<ol><li>Log in to your Eventbrite account. Then select your event.</li><li>Select “Payout Method” (under "Payments & Tax").</li><li>Click "Add New Payout Method".</li><li>Fill out the bank details and click "Create".</li><li>Select your new bank account in the drop-down menu.</li></ol>
<p>The method you select in the drop-down menu is automatically saved. Eventbrite also sends an email notification when you successfully change a payout method on your event. <br><br>Eventbrite Payment Processing supports most currencies. If you don't see your currency, you can use PayPal to process payments.</p>
<h3 id="2-2">2. Delete unused bank accounts</h3>
<p>Go to your account menu and select “Organisation Settings” to manage your bank accounts. Then choose “Payment Information.” Click the three-dots next to a payout method and select “Delete” if you no longer need it. </p>
<h2 id="3">Payout timeline</h2>
<h3 id="3-1">1. Payment processing time</h3>
Eventbrite sends your payout 5 days after your event ends. Once the payout is sent, it takes some additional time for the money to get to you. In the U.S., banks can take up to 5 business days to add the funds to your account. Outside of the U.S., it takes up to 7 business days.<br><br>Most banks don't process transactions during weekends and bank holidays. If your payout is scheduled to send on a weekend day or bank holiday, there might be a delay.
<h3 id="3-2">2. Payout delays</h3>
<p>If you haven’t received your payout within the standard payout timeline, it’s possible there is a delay. </p>
<ul><li>Check your email for a message from Eventbrite about your payout.</li><li>Review the other <a href="https://www.eventbrite.ie/support/articleredirect?anum=40417" target="_blank">reasons why you haven’t received your payout</a> to understand and resolve any delays. </li></ul>
<h2 id="4">Related articles</h2>
<ul><li><a href="https://www.eventbrite.ie/support/articleredirect?anum=3509" target="_blank">View and export detailed payout reports</a></li><li><a href="https://www.eventbrite.ie/support/articleredirect?anum=40417" target="_blank">Reasons why you haven’t received your payout</a></li><li><a href="https://www.eventbrite.ie/support/articleredirect?anum=3411" target="_blank">How to reissue a returned payout</a></li><li><a href="https://www.eventbrite.ie/support/articleredirect?anum=7285" target="_blank">Eventbrite’s fees</a></li><li><a href="https://www.eventbrite.ie/support/articleredirect?anum=3771" target="_blank">Comparing payment processing options</a></li><li><a href="https://www.eventbrite.ie/support/articleredirect?anum=3389" target="_blank">Accept payments by check, invoice, or at the event</a></li></ul>
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