Name: Scaling Customer Success Without Losing the Human Edge
Start: 2026-05-12T11:00:00+01:00
End: 2026-05-12T13:00:00+01:00
Location: PorterShed a Do

Scaling Customer Success Without Losing the Human Edge

itag Skillnet

itag's Customer Success Forum presents: Scaling Customer Success Without Losing the Human Touch              as part of the AtlanTec Festiva

PorterShed a Do

Speakers &amp; Panellists:Seán Reid, Head of Customer Success at Supermetrics, Ranked #1 Voice in Customer Success in IrelandDee Donohue, Manager of Digital Customer Success at GenesysCatherine McGrath, Customer Success Director at CyberSentriq You’ll hear directly from Customer Success leaders actively navigating this transformation as they explore: <ul><li>How Customer Success operating models are evolving from Traditional &gt; Scale &gt; AI powered</li></ul><ul><li>Practical AI &amp; Automation use cases, and where human touch is superior to AI.</li></ul><ul><li>The importance of Digital CS, Education, community, and AI for all customer segments</li></ul> NOTE - you will revieve an email closer to the event requesting you to confirm your attendance. Please reply to the email to confirm

Scaling Customer Success Without Losing the Human Edge

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Scaling Customer Success Without Losing the Human Edge

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