Scaling Customer Success Without Losing the Human Edge

itag's Customer Success Forum presents: Scaling Customer Success Without Losing the Human Touch as part of the AtlanTec Festiva

Speakers & Panellists:

Seán Reid, Head of Customer Success at Supermetrics, Ranked #1 Voice in Customer Success in Ireland

Dee Donohue, Manager of Digital Customer Success at Genesys

Catherine McGrath, Customer Success Director at CyberSentriq

You’ll hear directly from Customer Success leaders actively navigating this transformation as they explore:

• How Customer Success operating models are evolving from Traditional > Scale > AI powered

• Practical AI & Automation use cases, and where human touch is superior to AI.

• The importance of Digital CS, Education, community, and AI for all customer segments

NOTE - you will revieve an email closer to the event requesting you to confirm your attendance. Please reply to the email to confirm