Becoming a Contact Person in Bullying Processes

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Becoming a Contact Person in Bullying Processes

Becoming a Contact Person in Bullying Processes

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Crowne Plaza Dublin - Blanchardstown, an IHG Hotel Blanchardstown Town Centre D15T1FD D15 T1FD Dublin Ireland

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About this event

  • 7 hours 30 minutes
  • Mobile eTicket

This one-day workshop is designed to provide a designated support contact person with the knowledge and skills that are required for the role. It provides the delegate with a clear understanding of the role under the heading of Dignity & Respect at Work.

It explores the recommendations made by the Department of Business, Enterprise & Innovation and the Health & Safety Authority and how this impacts on the scope of the role and boundaries that apply.

The session will include details of:

  • What is the role of the support contact person?
  • Harassment and bullying responsibilities
  • Dignity at Work Policy & Procedures
  • The meeting – Handling an approach
  • Skills practice

About your speaker:

Event image

Bernadette Cotter - HR Consultant

Bernadette Cotter has over 20 years’ experience in people and client services management, specialising in Human Resources Management. Bernadette has worked for one of the largest financial institutions and Not-For-Profit organisations in Ireland, gaining diverse experience in client management in various industries.

Bernadette has full Human Resources operational experience from recruitment to training, performance management, grievance and disciplinary investigations, health & safety, benefits and employee wellbeing for a high volume of staff.

Bernadette holds qualifications in Human Resource Management, Employment Law, Training & Development, Business Studies, Financial Advice, Front Line Management and Counselling Psychology. She is particularly interested in training, employee wellbeing, and conflict resolution.