Executive leaders in non-profit organisations increasingly understand that volunteers can be a critical resource for delivering on a mission. Effective people management is imperative – whether they be paid or unpaid. As a result, employers expect that those individuals tasked with mobilising and coordinating volunteer engagement demonstrate a thorough knowledge of effective practices and an understanding of how to apply that knowledge in support of real-world organisational priorities.
Certified in Volunteer Administration (CVA) is an international professional certification in the field of volunteer resources management. In this session you will learn about the CCVA, why certification may be right for you, how the exam is created, and what the application, preparation, and certification process is.
Presenter Biography, Ashley Rieser, CVA (she/her)
Director of Volunteer Services and Front of House Guest Experience, Pittsburgh Cultural Trust, Pennsylvania
Ashley Rieser has been in the volunteer administration field for over 12 years. She oversees more than 500 volunteers who assist in a variety of performing arts venues, festivals, and art galleries at The Pittsburgh Cultural Trust. She is a forward-thinking leader focused on moving the profession of volunteer engagement to the next level on a local and national scale. She received her CVA in 2016. She is the Director of Outreach for the CCVA, Council for
Certification in Volunteer Administration and the Vice President of Membership for AL!VE, Association for Leaders in Volunteer Engagement. In addition she is the Past President and current Treasurer for her local association VASP, Volunteer Administrators of Southwestern PA.
Ashley was the recipient of the 2017 EVIE Award for Outstanding Volunteer Administrator of the Year. She is the Chair of Tessitura’s Managing Volunteers and Interns Community of Practice. She has a Bachelor’s Degree in English from the University of Colorado and one in Human Resources from Point Park University.
