ITIL 4 Foundation with Exam

ITIL 4 Foundation with Exam

This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers.

By Nexus Human

Date and time

Mon, 20 May 2024 01:30 - Wed, 22 May 2024 09:00 PDT

Location

Online

Refund Policy

Contact the organiser to request a refund.
Eventbrite's fee is nonrefundable.

About this event

  • 2 days 7 hours

ITIL 4 Foundation with Exam

This course is intended for

This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL® 4 Foundation certification and who want to prepare for ITIL® 4 Foundation exam.

Overview

By completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL® Practices, and the new Value Service Chain that incorporate the core of ITIL® version 4.

Description

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. As an ITIL® Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.


Organised by

Save time reduce stress with our practical based training. Enrolling in an instructor-led course with a training provider like Nexus Human can offer several advantages for individuals seeking to enhance their skills and knowledge in a particular subject area. Here are some potential benefits:

Expert Instruction:

Instructor-led courses typically involve experienced trainers who are experts in the field. These instructors can provide insights, real-world examples, and practical knowledge that might not be readily available in self-paced or online-only courses.

Structured Learning Environment:

Instructor-led courses offer a structured learning environment with a set schedule and a defined curriculum. This can be beneficial for individuals who prefer a systematic approach to learning and thrive in a classroom setting.

Interactive Learning:

In-person or virtual instructor-led courses often include interactive elements such as discussions, group activities, and hands-on labs. This fosters a more engaging learning experience, allowing participants to apply concepts in a collaborative setting.

Immediate Feedback:

Participants in instructor-led courses can receive immediate feedback from the instructor. This can be invaluable for clarifying doubts, addressing misunderstandings, and ensuring that participants grasp key concepts during the learning process.

Motivation and Accountability:

The structure of instructor-led courses, with set class times and assignments, can help individuals stay motivated and on track. The presence of an instructor and peers can provide a sense of accountability, encouraging participants to actively engage in the learning process.

Customisation and Adaptability:

Instructors can tailor the course content to address specific questions or concerns raised by participants. This flexibility allows for a more personalised learning experience, ensuring that the material is relevant to the participants' needs and goals.

Certification Preparation: Many instructor-led courses, especially those from reputable training providers, are designed to prepare participants for industry-recognised certifications. The structured curriculum and expert guidance can significantly contribute to success in certification exams.

It's important to note that the value of instructor-led training can vary based on individual learning preferences, the specific course content, and the quality of the training provider. Before enrolling in any course, it's advisable to research the training provider, the qualifications of the instructors, and the overall reputation of the program.