This workshop is designed to arm participants with the knowledge to extract real business value from the the Twitter platform and the data it produces. Joe Rice from Twitter will give the keynote talk. These four workshops will be delivered througout the day;

Workshop 1: Twitter for Beginners, Dr. Eoin Whelan (NUI Galway) and Dr. Clément Levallois (Emlyon Business School)

Workshop 2: How to use Twitter to Generate Leads, Ineke Oates, (Virtual Office Worx)

Workshop 3: Understanding Customer Behaviour with Message Analysis Dr. Maciej Dabrowski (Chief Data Scientist, Altocloud)

Workshop 4: Extracting Intelligence from Twitter Data: Insights from the Water Charges Debate, Dr. Theo Lynn (DCU)