Question 1

What time will the show start / end ?

Accepted Answer

While each show can vary slightly, generally shows start 30-45mins after doors.

Question 2

Are there any age restrictions for shows?

Accepted Answer

All shows are strictly ages 18+ unless stated otherwise.
2 forms of ID may be required (national age card, driver licence, passport - student ID as a 2nd form only).
Fraudulent ID or ID not matching the person presenting it will be confiscated, treated as stolen property and issued to the Gardaí.

Question 3

Is the venue seated or standing?

Accepted Answer

Unless otherwise stated, all live music shows are standing.
There are a small number of tables along the side which are limited & go on a first come first serve basis so we recommend coming early for the best chance of getting a seat. They cannot be booked in advance.
Comedy shows are seated events.

Question 4

What about accessibility?

Accepted Answer

We have a wheelchair accessible lift at ground floor to venue level. At venue level there is also a wheelchair accesible toilet.

Question 5

Is there parking available?

Accepted Answer

We are in a pedestrianised zone.
The nearest multi-story parking is:
Merchants Quay, Grand Parade, Carrolls Quay, Union Quay.
There is also limited onstreet parking available on South Mall.

Question 6

The website says X is sold out. Is that really true?

Accepted Answer

Yes. We do not reserve tickets for sale on the door, so if we've marked it as sold out on the website then it is definitely sold out.
Do not purchase tickets from 3rd party sellers as these are often scams.

Question 7

Is it ok to take photos/recordings during the show?

Accepted Answer

Generally, photos without flash are fine. Video is generally not allowed.

Question 8

Do you post out physical tickets ?

Accepted Answer

No – after booking tickets online you'll be sent a confirmation email with a pdf attachment which contains your tickets (or on your Eventbrite app). You will need this in order for us to scan your ticket to gain entry to the show. 
The QR code on each ticket is unique and will only scan once.

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